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FAQ
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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How long do deliveries take?Our standard shipping takes 3-5 business days for delivery. Please note that delivery times may vary depending on the shipping method chosen and the destination.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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Do I need a permit to carry your products?In most cases, our products do not require a permit to carry as they are non-lethal deterrents. However, we recommend checking your local laws and regulations regarding self-defense products to ensure compliance.
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What is the refund and return policy?Our refund and return policy allows for returns within 30 days of purchase. Items must be in their original condition and packaging for a full refund. Please refer to our detailed refund and return policy on our website for more information.
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